Shipping Policy

Shipment processing time

All orders are processed within the days we are providing on product page.

Shipping rates and delivery estimates

Our shipment is free of charge for our products, provided at https://shoppingb2b.haworth.com.

Delivery times are provided at product pages.

Shipment to P.O. boxes or APO/FPO addresses

It is not possible to ship to P.O. boxes or APO/FPO addresses

Shipment confirmation and order tracking

When the product is produces, packaged and ready for delivery – We will hand over it directly to our supplier for shipments. After this, you will receive an Order Tracking Number via Email.

Customs, duties, and taxes

Haworth is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Haworth is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We are currently shipping to following countries

Europe: Austria, Belgium, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Switzerland, UK

Asia: Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapour, Taiwan, Thailand

Returns Policy

In Germany, we are offering a 14-days return without any reason.

In other countries – Please contact our support team to help you.

You can send an email to Shopping@haworth.com with your order number and the reason why you want to send back the item(s). We will do our best to find the right solution.